Privacy Policy
Last updated: January 27, 2025
1. Introduction
Welcome to Rehook ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video creation platform at rehook.me (the "Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account.
- Video Content: Videos you upload, including hook videos and demo videos.
- TikTok Integration: When you connect your TikTok account, we store access tokens to enable publishing on your behalf.
2.2 Information Collected Automatically
- Usage Data: Information about how you use the Service, including features accessed and videos created.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP address, access times, and pages viewed.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and render your video content
- Enable TikTok publishing features when authorized
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect, prevent, and address technical issues
4. Data Storage and Security
Your data is stored securely using Supabase, which provides enterprise-grade security. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure video processing in isolated environments
5. Third-Party Services
We integrate with the following third-party services:
- Supabase: Authentication, database, and file storage
- TikTok: Video publishing (only when you explicitly connect your account)
Each third-party service has its own privacy policy. We encourage you to review their policies.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and associated data
- Disconnect: Revoke TikTok access at any time through your account settings
- Export: Download your uploaded videos
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Video content is stored until you delete it or close your account. Temporary files created during video processing are automatically deleted after processing completes.
8. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@rehook.me